{"common":{"all_time":"Igihe cyose","assigned_agent":"Umukozi Washyizweho","avatar":"Ifoto y'Umwirondoro","avg_response":"Igisubizo cy'Impuzamibare","awaiting_response":"Kurindira Igisubizo","closed":"Yafunze","created":"Byaremwe","customer":"Umukiriya","email":"Imeri","first_name":"Izina Ryambere","high":"Hejuru","id":"ID","importance":"Akamaro","last_name":"Izina rya Nyuma","lightning_fast":"Vuba cyane","live":"Kubaho","live_chat":"Ikiganiro Kizima","loading_tickets":"Gupakira amatike","low":"Hasi","manage_customer_support_tickets_and_inquiries":"Genzura impapuro z'ubufasha n'ibibazo by'abakiriya","medium":"Icyiciro","open":"Gufungura","open_tickets":"Amatike Afunguye","pending":"Bitegerejwe","replied":"Byasubijwe","resolved":"Byakemuwe","status":"Imiterere","subject":"Imiterere","success_rate":"igipimo cyo gutsinda","support_tickets":"Amatike y'Ubufasha","ticket":"Itike","total_tickets":"Amatike Yose","type":"Ubwoko","users_avatar":"Ifoto y'Ukoresha","users_first_name":"Izina ry'ukoresha","users_last_name":"Izina ry'umuryango ry'ukoresha"},"dashboard_admin":{"admin_support_center":"Ikigo cyo Gufasha Admin","agent_avatar":"Ishusho ya Agent","agents_avatar":"Ishusho Ya Agent","agents_first_name":"Izina rya mbere rya Agent","agents_last_name":"Izina rya nyuma rya Agent","closed_tickets":"Amatike yafungiwe","conversation_messages":"Ubutumwa bw'ibiganiro","date_when_the_ticket_was_created":"Itariki iyo itike ryakozwe","live_tickets":"Amatike akora","manage_customer_support_expert_assistance":"Gucunga amatike y'ubufasha bw'abakiriya no gutanga ubufasha bw'inzobere","messages":"Ubutumwa","needs_attention":"Bisaba kwitabwaho","no_messages":"Nta butumwa","out_of_5_rating":"/5 Rating","pending_tickets":"Amatike ategereje","short_description_of_the_ticket":"Ibisobanuro bigufi by'itike","system_online":"Sisitemu Ikora","the_agent_assigned_to_this_ticket":"Uhagarariye umukiriya washinzwe iki kibazo","the_customer_who_created_the_ticket":"Umukiriya washyizeho ikibazo","ticket_importance_distribution":"Ikigereranyo cy'ubukana bw'ibirego","ticket_importance_level":"Urwego rw'ubukana bw'ikirego","ticket_status":"Imiterere y'ikirego","ticket_status_distribution":"Ikigereranyo cy'imiterere y'ibirego","ticket_type_distribution":"Ikigereranyo cy'ubwoko bw'ibirego","ticket_type_live_chat_or_ticket":"Ubwoko bw'ikirego ibiganiro bizima cyangwa ikirego","tickets_over_time":"Ibirego mu gihe","unassigned":"Nta wushyizweho","unique_identifier_for_the_support_ticket":"Indangamuntu idasanzwe y'iticket y'ubufasha"}}