{"common":{"all_time":"所有时间","assigned_agent":"分配的客服","avatar":"头像","avg_response":"平均响应时间","awaiting_response":"等待回复","closed":"已关闭","created":"创建","customer":"客户","email":"电子邮件","first_name":"名字","high":"最高价","id":"ID：","importance":"重要性","last_name":"姓氏","lightning_fast":"闪电般快速","live":"实时","live_chat":"在线聊天","loading_tickets":"正在加载工单","low":"最低价","manage_customer_support_tickets_and_inquiries":"管理客户支持工单和咨询","medium":"中等","open":"打开","open_tickets":"待处理工单","pending":"待定","replied":"已回复","resolved":"解决","status":"地位","subject":"主题","success_rate":"成功率","support_tickets":"支持工单","ticket":"工单","total_tickets":"工单总数","type":"类型：","users_avatar":"用户头像","users_first_name":"用户名","users_last_name":"用户姓氏"},"dashboard_admin":{"admin_support_center":"管理员支持中心","agent_avatar":"代理头像","agents_avatar":"代理头像","agents_first_name":"代理名字","agents_last_name":"代理姓氏","closed_tickets":"已关闭工单","conversation_messages":"对话消息","date_when_the_ticket_was_created":"工单创建日期","live_tickets":"待处理工单","manage_customer_support_expert_assistance":"管理客户支持工单并提供专业协助","messages":"消息","needs_attention":"需要关注","no_messages":"无消息","out_of_5_rating":"/5 Rating","pending_tickets":"待处理工单","short_description_of_the_ticket":"工单简短描述","system_online":"系统在线","the_agent_assigned_to_this_ticket":"分配给此工单的客服","the_customer_who_created_the_ticket":"创建此工单的客户","ticket_importance_distribution":"工单重要性分布","ticket_importance_level":"工单重要性级别","ticket_status":"工单状态","ticket_status_distribution":"工单状态分布","ticket_type_distribution":"工单类型分布","ticket_type_live_chat_or_ticket":"工单类型：在线聊天或工单","tickets_over_time":"工单趋势图","unassigned":"未分配","unique_identifier_for_the_support_ticket":"工单唯一标识符"}}