{"common":{"all_time":"Sonke isikhathi","assigned_agent":"I-Agent eyabelwe","avatar":"Isithombe","avg_response":"Impendulo ye-Avg","awaiting_response":"Kulindwe Impendulo","closed":"Kuvaliwe","created":"Kudalwe","customer":"Ikhasimende","email":"I-imeyili","first_name":"Igama lokuqala","high":"Phezulu","id":"ID","importance":"Ukubaluleka","last_name":"Igama lokugcina","lightning_fast":"Umbani osheshayo","live":"Bukhoma","live_chat":"Ingxoxo ebukhoma","loading_tickets":"Ukulayisha amathikithi","low":"Phansi","manage_customer_support_tickets_and_inquiries":"Phatha amathikithi osizo lwamakhasimende nemibuzo","medium":"Okuphakathi","open":"Vula","open_tickets":"Amathikithi Avuliwe","pending":"Kusalindwe","replied":"Iphendulwe","resolved":"Kuxazululwe","status":"Isimo","subject":"Isihloko","success_rate":"izinga lokuphumelela","support_tickets":"Amathikithi Okusekela","ticket":"Ithikithi","total_tickets":"Amathikithi aphelele","type":"Uhlobo","users_avatar":"Isithombe Somsebenzisi","users_first_name":"Igama lokuqala lomsebenzisi","users_last_name":"Isibongo somsebenzisi"},"dashboard_admin":{"admin_support_center":"Isikhungo Sokusekela Admin","agent_avatar":"Isithombe sika-ejenti","agents_avatar":"Isithombe Sika-Ejenti","agents_first_name":"Igama lokuqala lika-ejenti","agents_last_name":"Isibongo sika-ejenti","closed_tickets":"Amathikithi avaliwe","conversation_messages":"Imiyalezo yengxoxo","date_when_the_ticket_was_created":"Usuku lapho ithikithi ladalwa khona","live_tickets":"Amathikithi Abukhoma","manage_customer_support_expert_assistance":"Phatha amathikithi okusekelwa kwamakhasimende futhi unikeze usizo lochwepheshe","messages":"Imilayezo","needs_attention":"Idinga ukunakwa","no_messages":"Akukho milayezo","out_of_5_rating":"/5 Rating","pending_tickets":"Amathikithi Alindile","short_description_of_the_ticket":"Incazelo emfushane yethikithi","system_online":"Uhlelo oluku-inthanethi","the_agent_assigned_to_this_ticket":"Umenzeli onikwe leli thikithi","the_customer_who_created_the_ticket":"Ikhasimende elakha ithikithi","ticket_importance_distribution":"Ukusatshalaliswa Kokubaluleka Kwethikithi","ticket_importance_level":"Izinga lokubaluleka kwethikithi","ticket_status":"Isimo sethikithi","ticket_status_distribution":"Ukusatshalaliswa Kwesimo Sethikithi","ticket_type_distribution":"Ukusatshalaliswa Kohlobo Lwethikithi","ticket_type_live_chat_or_ticket":"Uhlobo lwethikithi ingxoxo ebukhoma noma ithikithi","tickets_over_time":"Amathikithi Ngokuhamba Kwesikhathi","unassigned":"Akunikwanga","unique_identifier_for_the_support_ticket":"Isiqondisi esiyingqayizivele sethikithi losizo"}}